发现心仪岗位

岗位职责

1、协助开展电商平台店铺的日常管理，包括产品上架、活动报名、库存更新及基础数据维护；

2、执行店铺的营销与推广计划，提升产品曝光度与销售表现；

3、跟踪客户订单状态，协调生产、物流、财务等部门，确保按时交付；

4、处理客户基础咨询，协助解决交付异常问题；

5、定期核对客户订单数据，确保系统信息与实际交付一致；

6、整理并分析基础运营数据，支持团队优化产品页面及运营策略；

7、与供应链、设计及数字营销团队协作，确保新品及时上架、页面信息准确。

任职要求

1、本科及以上学历，专业不限，1 年及以上相关工作经验；

2、了解跨境电商流程及订单管理基本环节者优先；

3、具备良好的沟通协调能力和服务意识，能与多部门高效协作；

4、熟练使用 Excel 等办公软件，具备一定数据分析能力；

5、英语读写能力良好，能进行基本沟通与文案处理；

6、对电子产品、智能硬件或科技类产品感兴趣者优先。

Job Summary
We are looking for a Technical Writer to prepare high-quality, informative and compelling documentation for our chips, software development frameworks, applications and development hardware in English and Chinese. You will join a team of talented writers and translators who work collaboratively with our R&D engineers, hardware designers, software developers, product managers and customers to make our products easier to program, faster to integrate and more attractive to use. The successful candidate is a team player willing to partner with external and internal teams in developing and publishing the content. If you have experience preparing technical documentation, high attention to detail and a natural desire to help people understand things that are hard to understand, this job is for you.

Job Description / Objectives of this Role
1. Develop technical documentation (see https://www.espressif.com/en/support/documents/technical-documents) that meets company standards consistently across all the products;
2. Obtain in-depth understanding of Espressif hardware and software products to translate complex product information into simple, well organized, and user engaging content;
3. Evaluate customer needs for documentation to provide the most suitable content;
4. Evaluate existing documentation to improve the content and keep it up to date;
5. Develop, improve and maintain team's documentation style standards, templates, guides, tools and work-processes.

Daily and Monthly Responsibilities
1. Collect input data, write and update new and existing documentation, working directly with product development teams. Edit and standardize content drafted by subject matter experts, review content prepared by other team members. Contribute to the planning and scheduling of content deliverables with stakeholders, communicate progress and risks towards the planning. Participate in review meetings.
2. Study internal and external resources on Espressif and related products, review product details with development engineers, subject matter experts and product managers to provide accurate, relevant and easy to use documentation.
3. Collect and analyze customer feedback, track technical support forums, review technical articles and publications to understand the needs for documentation and related issues faced by customers.
4. Periodically review documentation by similar companies to keep Espressif documentation up to date, relevant, matching and exceeding standards in the industry.
5. Contribute to development of documentation standards, templates, tools and work-processes used by the team and other parties that participate in delivering of documentation.

Qualifications and Skills
1. Master's degree in Engineering, Technical Communication, English or Translation;
2. CET-6 or TEM-8 certification;
3. Excellent writing and editing skills in both English and Chinese, with a focus on quality and attention to detail;
4. Able to draft / create visuals and diagrams;
5. Passionate about writing, patient, curious, and with a keen eye for detail;
6. Able to quickly learn and understand complex technical topics;
7. Interested in sciences and technology, willing to acquire new knowledge;
8. Competent in using software tools to aid documentation preparation, review, development, translation and publishing, able to quickly learn and master new tools;
9. Strong interpersonal communication skills (written and verbal), with the ability to work with subject matter experts and stakeholders;
10. Skilled at prioritization and handling of multiple projects simultaneously, able to work in a fast-paced environment;
11. Minimum of 3-5 years of experience (not required for new graduates) writing technical documentation including procedural materials;
12. Able to work on a team with geographically distributed members.

岗位职责

1、编写和维护物联网产品相关文档，包括使用教程与技术规格说明书；

2、起草产品认证、著作权申请等相关材料；

3、支持产品说明编写及推广展示；

4、协助技术支持工作。

任职要求

1、本科及以上学历，计算机、电子、自动化相关专业背景；

2、具备一定的 C / C++ 语言和嵌入式开发能力, 了解嵌入式常用通信协议;

3、通过英语四级，具备优秀的英语阅读与写作能力；

4、具备优秀的沟通表达能力、学习能力及技术文档编写能力；

5、熟悉 Arduino/Platform.IO 等开发平台优先；

6、熟练使用 Git 版本管理工具，开源项目贡献者优先；

优先条件：

1、具备优秀的英语读写能力；

2、有个人博客制作经验者优先；

3、ESP32 开发经验者优先；